1. IDENTIFYING DATA:
In compliance with the obligation to provide information as per article 10 of the Law 34/2002, of 11th July, on Information Society Services and Electronic Commerce, the following data is provided below: this webpage (www.skipthelinebarcelona.com) is owned by Begoña Blanco Martinez ( commercial name Skip the Line Barcelona) tax number 77610200N and registered office in c/Valencia, 236 entlo. 1ª (08007) Barcelona. Contact email: email@example.com
The information contained in www.skipthelinebarcelona.com is an informative of the various services offered by Skip the Line Barcelona (hereinafter STLB), to all its users and/or customers, which involves tours and excursions in Barcelona and Catalonia with local, licensed guides.
You will be attributed the status of USER by accessing and or using this STLB portal, irrespective of your status as a customer of STLB. To this end, STLB will establish technical barriers in order that Users read, be informed, and accept this Legal Notice.
3. USE OF THE PORTAL:
skipthelinebarcelona.com provides access to a multitude of information and services via its webpage without express or implied guarantees re accuracy or integrity, (hereinafter, “the contents”). Users who access this webpage recognize and assume responsibility for usage. This responsibility extends to the registration that is necessary to book services. In said registration the USER will be responsible for providing true, accurate and lawful information.
4. COPYRIGHT AND INTELLECUAL PROPERTY:
This web (URL) is governed by Spanish laws and by national and international legislation on copyright and intellectual property. In general terms content incorporated in our web, including text, audiovisuals, codes, graphic design, logos, trademarks and the remainder of the contents included in this webpage, are owned by STLB. and covered by intellectual property and copyright legislation. Any use, beyond viewing, in any format online or offline without prior authorization from STLB, including databases, IT programs, edition, programming, compilation and other elements necessary for function, will be considered as a serious breach of copyright or intellectual property. Contents which may be found on this webpage, which are not owned by STLB, are authorized for usage & communication by its owners including but not restricted to creative commons licenses, and are duly protected by corresponding intellectual property rights. All rights reserved. Inclusion of such third party content does not imply that STLB supports, sponsors, or recommends said third party content. Therefore, STLB does not accept responsibility for incorrect usage of contents of this webpage. Access, navigation or the use of contents in this webpage does not in any way assign any licence or assignment in full or partially intellectual property or industrial property rights in this webpage or any of its component elements. When such rights are exclusively those of STLB In line with the provisions of articles 8 & 32.1, second paragraph, of the Intellectual Property Law any reproduction, distribution, public communication or transformation totally or partially is expressly forbidden without previous consent. The USER undertakes to respect the Intellectual and Industrial Property rights owned by STLB and third parties. The USER must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the STLB pages.
www.skipthelinebarcelona.com is a domain registered by Begoña Blanco Martinez. This domain name cannot be used without prior written authorization from Begoña Blanco Martinez.
5. EXCLUSION OF GUARANTEES & RESPONSIBILITY:
Unauthorized usage of information in this webpage may lead to established corresponding legal responsibilities.
STLB reserves the right to update, modify or delete any of the information in this web, such as configuration and cancellations and refunds policy, at any time without previous notice.
STLB does not guarantee the inexistence of interruptions or errors in accessing the webpage or its content, nor accepts responsibility for possible technical problems during internet connection. All responsibility is disclaimed from interruptions, omissions, computer viruses and in general anything which affects the correct functioning of this webpage for reasons outside the control of STLB, such as damage caused by third parties by illegal actions outside the control of STLB, or damage to your hardware y software.
The access of the user to this web in no way implies that STLB has the obligation to control the absence of viruses, worms or any other damaging IT element. Although this web is on a secure server, which has the necessary security measures required by the General Data Protection Regulation (EU) 2016/679 (hereinafter the GDPR) and the Spanish Project Organic Law of Data Protection (Proyecto de Ley Orgánica de Protección de Datos de Carácter Personal) which aims to adapt the Spanish legal system to the GDPR, it is the Users responsibility, in all cases, to have the adequate tools for the detection and deletion of damaging IT programs.
Customers are responsible for contracting their own personal insurance policy in the event of injury and/or accidental death whilst using the services of STLB or its subcontracted guides. STLB is not liable for bodily injury, accidental death or property damage or theft.
Customers are requested to behave in a safe, generally accepted polite manner respecting at all times public order and the instructions of the guide.
STLB will pursue the breach of these conditions in addition to any improper use of its portal by exercising all corresponding civil and criminal legal actions.
6. LINKS TO OTHER PAGES:
When skipthelinebarcelona.com makes available links to other Internet webpage’s, STLB does not exercise any type of control over said sites and contents. Under no circumstance will STLB assume any responsibility for the contents of any link to a third party website, nor will it guarantee the technical availability, quality, reliability, accuracy, amplitude, veracity, validity and constitutionality of any material or information contained in any ofsaid hyperlinks or other Internet sites. The owners of such linked pages being solely responsible for the same. Likewise, the inclusion of these links will not imply any type of association, merger or participation with the entities related to them.
7. CANCELLATION AND REFUND POLICY:
For our private tours/excursions STLB requires full payment to confirm a booking.
Any cancellation or change must be sent by email to the following email address: firstname.lastname@example.org
Depending on the cancellation date we will apply the following refund policy:
- More than four (4) weeks before the date of the tour/excursion, 90% of the payment will be refunded.
- Between four (4) and two (2) weeks before the date of the tour/excursion, 75% of the payment will be refunded.
- Less than two (2) weeks before the date of the tour/excursion, 0% of the payment will be refunded.
- No refunds are available once a tour/excursion has started.
For the Sagrada Familia guided tours:
- More than two (2) weeks before the date of the tour/excursion, 75% of the payment will be refunded.
- Two (2) weeks or less before the date of the tour/excursion, 0% of the payment will be refunded.
- Tickets to Sagrada Familia and Park Güell are paid by customers to the guide the same day of the tour, but bought by us, at least 4 (four) weeks before the date of the tour and they are not refundable at all unless it is Sagrada Familia or Park Güell that do not aloud visitors, in that case, once we get the refund it will be sent to you. We’ll keep the amount of the tickets from your payment for the tour. Tickets to the other sites are paid by the customer during the tour at the counter of the site or museum.
Being the friendly professionals that we are if you are not able to do the tour/excursion on the date booked, just let us know and if it`s possible we will do our best to place you on another group date, tickets to some sites that need pre-booking will not be included on this case and we’ll have to buy new ones.
8. GOVERNING LAW AND JURISDICTION:
The legal notice on this web is governed by Spanish law. Both parties, STLB, and User, without renouncing their own jurisdiction or another jurisdiction that may legally correspond to them; submit to the jurisdiction of the Courts and Tribunals of Barcelona.
However, STLB and the user, undertake in good faith, to try beforehand to resolve any conflict in a friendly way.
Last updated: May 2018